 A Message from Debbie Here at Wikispaces, we pride ourselves on reading and responding to each email we receive. I personally know how frustrating it is to send in a question to a company and get an automated response or ticket number back — and the note that you might hear back in 24 to 48 hours. When you hear from us, you might get some pre-written information from me, Adam, Eric, or Sarah, but we always review and customize it specifically for you. We never send you an automated response without reviewing it first. (We also have some wonderful help content created by Carole. Check it out anytime through the help link on the upper-right hand corner of a page or by going to http://help.wikispaces.com — there's a great FAQ there.) If there's a question we can't answer for you, we'll help by pointing you in the right direction. Having trouble with something technical? Our developers Dom, James, Jeff, Julie, and Ryan will help us ferret out the problem and come up with a solution.
We also make every effort to get back to you very quickly. In general people are surprised and pleased at how quickly they hear back from us. So, have a question or a problem? Shoot it along to us and we'll take care of it!
Debbie |