A Mequoda Content Marketing System depends on building user  relationships that begin with email capture.         In 2011, more than ever before in the history of publishing, the  database is king.          Building user relationships starts with the proven strategy of  acquiring a potential paying customer's email address and permission to  send valuable free information, as well as your marketing messages.          When I remember the "old days" of marketing print publications via  direct mail, and the importance of acquiring (usually renting) SRDS postal mailing lists, it gives me pause. The  advent of email changed direct response marketing more than any other  Internet application.          The email address is both unique and ubiquitous. It's usually both  permanent and portable. And content-rich email is a phenomenally  discrete, unobtrusive, economical and efficient medium by which to  communicate with your customers, regardless of whether your database  comprises thousands or even millions of names.          Your database of users - you may be reluctant to call them  customers until they purchase a premium product - can grow to  include postal addresses, Twitter handles, first and last names,  telephone numbers, the states and regions in which they live, their  purchasing patterns - numerous useful data that are demographic,  psychographic and behavioral.          The extent to which you build this database will depend, in part, on  the price of your premium products and how much your customers trust  your brand.                    Our last Content Marketing Seminar of 2010 will take place on December 16 in Boston, MA. Sign up now to attend this live, one-day event and learn the most up-to-date strategies for content marketing.                    Content marketing principle #4: Build User Relationships         Who is your customer? Why does he or she buy your product?          Have there ever been two more basic questions about the essential  marketing strategy of any business?          Online, as in a brick and mortar store, long-term customer  relationships are built on trust. The trusted vendor earns  the repeat customer.          Database marketing done well enables personalized marketing. Consider  Amazon, and its persistent, personal recommendations for additional  purchases based on previous purchases and site searches.          Done well, database/personalized marketing creates happy, valuable,  and enthusiastic customers. Done poorly, it makes marketers look inept  and antagonizes customers.          Building customer relationships begins with capturing email  addresses when users visit your website. Posting valuable free content  enables search engines and users to find your website, and sets up what  Seth Godin calls permission marketing vs. interruption  marketing.          Your free content provides the incentive, and enables users to sample  your brand before eventually becoming paying customers. But without the  names/addresses in your email database, permission marketing is  impossible.          For B2B publishers, your user file may eventually be tied to an Act contact and customer management database,  enabling your sales force to record and access every inquiry, purchase  and other touch point.          In 2011, building user relationships begins with email capture.          In my next blog post we'll discuss content marketing principle #5:  Maximize Customer Value.            View Blog Post & Leave a Comment           [-503.623013-]  																														 												         | Featured  Product |                      Discover & Master the Seven Step System that Thousands of Content Marketers, Producers & Publishers are Using to Make Millions Online.           Register today >>>        |        												 																		 												 |